FAQs
Our Most Frequently Asked Questions:


ADMIN QUESTIONS:

1. I’m trying to send a batch email and it won’t go through

2. When I load a new salesperson into the staff list, what is their password?

3. How can a salesperson change his/her password?

4. What if a customer doesn’t have an email address?

5. When I try to pay a birddog / prospector by clicking on the pencil Icon, I receive an error message “ERROR:  No Bird Dog Member on file with Dog Tag Id of”. 

6. How does one pay a Bird Dog / Prospector in the system?

7. Where can I buy printed material to advertise the program?

8. How do I determine, at the end of the year, which birddogs are required a 1099 form (US clients) or a T4A Form (Canadian Clients)?



SALESPERSON QUESTIONS


1. I can't login to the Sales Personnel Link because I forgot my password!

2. What if my customer doesn’t have an email address?

3. What’s the best way to register a Club or Organization such as a school, church, community action group, etc?

 

 

 

Clients...just to name a few