FAQs
Our Most Frequently Asked Questions:
ADMIN QUESTIONS: 1. I’m trying to send a batch email and it won’t go through
2. When I load a new salesperson into the staff list, what is their password?
3. How can a salesperson change his/her password?
4. What if a customer doesn’t have an email address?
5. When I try to pay a birddog / prospector by clicking on the pencil Icon, I receive an error message “ERROR: No Bird Dog Member on file with Dog Tag Id of”.
6. How does one pay a Bird Dog / Prospector in the system?
7. Where can I buy printed material to advertise the program?
8. How do I determine, at the end of the year, which birddogs are required a 1099 form (US clients) or a T4A Form (Canadian Clients)?
SALESPERSON QUESTIONS 1. I can't login to the Sales Personnel Link because I forgot my password!
2. What if my customer doesn’t have an email address?
3. What’s the best way to register a Club or Organization such as a school, church, community action group, etc?
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